Shipping Policy

The explanations and information provided on this page are intended only as general and high-level guidance on how to draft a Shipping Policy. This content should not be relied upon as legal advice or as specific recommendations for Slate and Silk’s business practices, since shipping policies may vary depending on your unique circumstances and applicable laws.

We cannot anticipate every situation or requirement that may apply to your transactions with customers. For that reason, we strongly recommend consulting with qualified legal counsel to ensure that your Shipping Policy is accurate, compliant, and tailored to your business needs.

A Shipping Policy is a legally binding document that defines the relationship between Slate and Silk and its customers regarding the delivery of products. It serves as a framework for outlining our obligations, addressing possible scenarios that may arise during shipping, and clarifying what customers can expect.

Having a clear Shipping Policy benefits both sides: customers gain confidence by knowing the delivery timeframes, carriers, and processes, while Slate and Silk reduces uncertainty and builds trust. Transparency in shipping practices helps prevent misunderstandings and encourages customers to shop with confidence.

At Slate and Silk, we are committed to delivering your order safely and on time. Our Shipping Policy covers the following key areas:

• Order Processing Time: Orders are typically processed within 1–2 business days. During peak seasons, processing may take slightly longer.

• Shipping Costs: Shipping fees are calculated at checkout based on your location and chosen delivery method. Free shipping may be offered on promotional orders or above a certain purchase value.

• Domestic Shipping: We partner with reliable carriers to ensure timely delivery across India. Standard delivery usually takes 3–7 business days after dispatch.

• International Shipping: International orders are accepted, with delivery times varying by destination. Customs duties and taxes are the responsibility of the customer.

• Service Interruptions: Delays may occur due to unforeseen circumstances such as weather, strikes, or customs clearance. We will notify you promptly if your order is affected.

• Tracking: Once shipped, you will receive a tracking number via email to monitor your order’s progress.

By shopping with Slate and Silk, you acknowledge and agree to the terms outlined in this Shipping Policy.